Thank you for Return Merchandise Authorization submission.  We have received the information to start on your claim.  Please allow us 2 business days (excluding weekends and holidays) to process your order.  Upon approval, an RMA <strong>#rma_code#</strong> (status: <strong>#rma_status#</strong>) will be emailed with further instructions to process your order.<br />
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Again, thank you for allowing us to serve you.<br />
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Administrator